GoComet’s support ratings define the service level parameters for different carriers while tracking shipments on our platform (GoTrack: Enterprise Shipment Tracking solution & Container tracking free tool). These ratings are standard across all the supported modes - Air, Ocean, and Courier, Road
Types:
P1 Rating: Highest | Trusted by GoComet
Update response time: Fastest | Typically: 1-2 minutes (In some cases: 3-6 hours), May take 12 hours if the data is not accurate from carrier.
P2 Rating: High | Supported by GoComet
Update response time: Slow | Typically: 12-24 hours.
P3 Rating : Medium | Smart Algorithm
Update response time: Medium | Typically: 6-24 hours. In some cases, for trackings which have not started yet, data may take 4-5 days to get updated.
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