How to add new users to the team?

Modified on Mon, 2 Jan, 2023 at 2:30 PM

Video tutorial on how to add user in your group



How to add users?

Click on in the top right corner of the screen > on the “Active Team List” click on > Click on  to get the dialog box to add the details of the user.

  • User's Name: Enter the name of the user to be added
  • Email: Enter the Email ID of the user to be added
  • Phone: Enter the contact number of the user to be added
  • Designation: Enter the designation of the user to be added
  • Select Teams: Select the team to which the said user is to be added (it will be already mentioned) 
  • Timezone: Select the applicable timezone for the user

 

After filling the required fields, click on  to save the user.

Editing the added user

Editing User details > Click on https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43154174785/original/ood7pGsrV1HnXpnQXkMPlGm13ugx9JtQ4A.png?1598957237 icon on the right corner > Make the changes in the necessary fields> Click on.

 

Activating/Deactivating added users:

To deactivate any active user click on > and then click on

To activate any deactivited user click on > and then click on


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