How to add new users to the team?

Modified on Fri, 8 Aug at 6:26 PM

Video tutorial on how to add user in your group



How to add users?

Click on the settings icon in the top right corner of the screen and then on My Teams as shown below

You should see a list of all active teams that you are a part of and then click on "View Users" to add/remove users


To add a new user click on "Invite User" and fill the form popped up

  • User's Name: Enter the name of the user to be added
  • Email: Enter the Email ID of the user to be added
  • Phone: Enter the contact number of the user to be added
  • Designation: Enter the designation of the user to be added
  • Select Teams: Select the team to which the said user is to be added (it will be already mentioned) 
  • Timezone: Select the applicable timezone for the user

 

After filling the required fields, click on  to save the user.

Editing the added user

Editing User details > Click on https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43154174785/original/ood7pGsrV1HnXpnQXkMPlGm13ugx9JtQ4A.png?1598957237 icon on the right corner > Make the changes in the necessary fields> Click on.

 

Activating/Deactivating added users:

To deactivate any active user click on > and then click on

To activate any deactivited user click on > and then click on


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article